RETURNS & REFUNDS
OUR COMMITMENT TO YOUR SATISFACTION.
We stand behind the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help with a clear and straightforward returns and refunds process.
01. ELIGIBILITY FORRETURNS
We accept returns for eligible items within 30 days of delivery. To be eligible for a return, products must be unused, unopened, and in their original packaging. For health and safety reasons, certain products may not be eligible for return.
2. NON-RETURNABLE ITEMS
The following items are not eligible for return or refund:
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- Opened or used products
- Products with broken seals
- Clearance or final sale items
- Gift cards
- Any items marked as non-returnable on the product page
03. HOW TO INITIATE A RETURN
To start a return, please contact our support team with your order number and reason for the return. Our team will provide you with return instructions and a return shipping address.
04. RETURN SHIPPING
Customers are responsible for return shipping costs, unless the item is faulty or we made an error with your order. We recommend using a tracked shipping service, as we are not responsible for items lost in transit.
05. REFUNDSPolicy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5–10 business days.
06. DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no additional cost to you.
STAY INFORMED
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